Making a Referral

As we have expanded and started to offer advice in Malawi and also take on more clinical officers in Zambia, we thought it would be helpful to do a quick post of what to include in your referral to the Virtual Doctors advisors.

The picture below highlights the most important information to include.

Observations are really important so that we can advise upon the urgency of a clinical decision and get an idea of how unwell your patient is.

Knowing their background- age, gender and whether they have known HIV is really helpful as we can then rule in or rule out certain diagnoses.

Understanding why they have come to see you and what their main complaint is, is probably the most important thing to know, but putting this in context, by knowing if they have any past medical history or take any medication is also very important. If they have no past history and take no medication, please say so!

As we reply upon what you tell us, sending us any relevant examination findings, including photos is really useful. You are our eyes in the field! Our advice can only be as good as the information we receive!

Part of the process is to help with learning and education. It is helpful for us to know what you are thinking. What do you think is going on with the patient? Most importantly, what are you worried about? what do you want help with?

Please try and be specific when possible. This will help us be able to offer you the best advice we can to benefit the patients and clinical officers using the service.

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Hello Vdrs

My full names are Chongo ng’ona kabungo, im the last born in family of all five men. I,just like many others, am a clinical officer general based at Matua rural health centre. My job at this facility is to make clinical judgements of the patients that we receive at our facility and treat those cases that are of to my knowledge. In this regard, VDRS come very handy as I get to learn and explore other options that I can take to manage certain cases that I find interesting to share. In a nutshell, this is what I can say about myself,
Best regards all ????



Good morning vdrs.
My name’s are Michael Phiri working at an urban clinic of Siavonga(kariba).i love virtual doctors it helps me reduce on cases dat I regere to the district hospital. One of the challenges I gave is I usually receive few cases to send as pipo with very difficult cases can jst walk to the hospital.i look forward to receiving a lot of cases so dat I can learn more and be able manage complicated cases from this forum.
I thank you.



Francis Hamuleya – COG

Francis Hamuleya is a Clinical Officer General in Lower Zambezi Area in Chieftaincy Chiawa area in Kafue distrct

Am one of the users of the VDRs app and it has been of great help in managing some cases.

It has been great to have a family of you guys that are keen seeing a health rural Zambia..

Am humbled and grateful to be one of those using this app, please continue supporting and how I wish it will spread to whole country..




I am Grader Sialwiindi, Clinical Officer operating at Chikupi uHealth Centre under Kafue district. CO
It’s indeed been a pleasure and full of interactions on the Virtualdoctors forum. I look forward to more of the sharing.